Complete field service management platform with Admin, Dispatcher & Technician workflows. Service Requests, Job Cards, AMC, Live Tracking, Inventory & Billing — all in one powerful system.
Role Dashboards
DB Tables
Core Modules
Uptime Ready
From customer lead to job completion, from technician dispatch to billing and payment — all in one place.
Capture, assign and track every customer SR with SLA timers, priority flags and 12-stage status flow.
Full job execution with parts used, photos, customer signature and generate invoice on completion.
Planned maintenance and project-based work order creation, assignment and multi-task tracking.
Annual Maintenance Contracts with visit scheduling, expiry alerts, renewal tracking and history.
Technician profiles with skills matrix, zone coverage, availability status and attendance tracking.
Real-time technician location map with job status overlays. GPS pushed from mobile app.
Product catalog, multi-warehouse stock levels, low-stock alerts and inter-warehouse transfers.
Quotations, GST invoices with CGST/SGST, payment recording and expense approval workflow.
Service, technician performance, customer, finance and inventory reports with export support.
No technical expertise needed. One-click database installer gets you live fast.
Run install.php once. It creates all 40+ tables and seeds default data, roles and admin account automatically.
Set company name, logo, service types, SLA rules and user roles from the settings panel.
Create technician profiles with skills, zones and availability. Add customers and assign branches.
Start creating service requests, assigning jobs, tracking technicians live and billing customers.
Purpose-built for businesses that send technicians to customer sites every day.
From the moment a customer raises a request to the technician completing the job and the invoice being generated — every step is tracked and managed.
Know exactly where every technician is, what job they are on, and who is available to take the next call — all from one screen.
Manage annual maintenance contracts, warranty periods and all billing in one place — with expiry alerts, invoice generation and payment tracking built in.
Pakhi FieldForce is industry-agnostic — if your business sends technicians to customer sites, this is for you.
Installation, gas charging, annual servicing
Filter change, AMC, breakdown service
Installation, DVR setup, maintenance
Panel install, inverter service, inspection
Wiring, panel upgrade, breakdown calls
Leak repair, pipeline, sanitation
Treatment visits, AMC, chemical tracking
Repair, service, spare parts fitting
Installation, fault repair, upgrades
Router setup, network, IT AMC
Calibration, maintenance, repairs
Periodic maintenance, breakdown calls
Simple, transparent pricing. One-time purchase. No monthly fees. Free setup support included.
Trusted by field service businesses across India.
"Pakhi FieldForce completely transformed how we manage our AC service team. The SLA tracking means no more missed deadlines. The live GPS map lets us dispatch the nearest technician in seconds. ROI in the first week itself!"
"The AMC contract module is exactly what we needed. We used to maintain AMC records in Excel — now everything is automated. Expiry alerts are sent automatically and scheduling visits is a breeze. Excellent product."
"Our CCTV installation team of 18 technicians is now fully managed through Pakhi FieldForce. Job card with photo upload and customer signature gives us complete proof of work. Billing from job cards saves 2 hours daily."
"We deployed this for our solar panel maintenance business. The technician skills matrix and zone assignment is brilliant — right person to the right job. The inventory module tracks all our panel spare parts perfectly."
"The work order module with multi-task lists is perfect for our electrical projects. Reporting is very detailed — our CA loves the financial reports. The whole team was trained in one hour. Very intuitive UI."
"We use this for our pest control AMC business. The complaint module and customer 360° profile keeps everything organized. The 30-day money-back gave us confidence to try — we never looked back. Worth every rupee."
Join field service businesses across India already using Pakhi FieldForce. Get a free demo installed on your server today.
Everything you need to know about Pakhi FieldForce.